Privacy Policy

Last updated: July 2026 | GritNations Ltd, 71-75 Shelton Street, London, WC2H 9JQ | Company No. 14328606

1. Who We Are

GritNations Ltd ("GritNations", "we", "us", "our") is a digital marketing agency registered in England and Wales (Company No. 14328606), with registered offices at 71-75 Shelton Street, London, WC2H 9JQ.

We are the data controller for personal data collected through this website (gritnations.co.uk). If you have questions about how we handle your data, contact us at enquiry@gritnations.co.uk.

2. What Data We Collect

We may collect the following types of personal data:

• Contact information: name, email address, phone number and company name
• Enquiry details: messages submitted through our contact form
• Usage data: pages visited, time spent on site and referring URL (via cookies)
• Technical data: IP address, browser type and device type

3. How We Use Your Data

We use the personal data we collect to:

• Respond to your enquiries and provide the services you request
• Manage our client relationship with you
• Improve our website and understand how visitors use it
• Comply with our legal and regulatory obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract performance: where processing is necessary to provide services you have requested
• Legitimate interests: where we have a genuine business interest (e.g. responding to enquiries, improving our website) that is not overridden by your rights
• Legal obligation: where we are required by law to retain certain information
• Consent: where you have provided explicit consent (e.g. for marketing communications)

5. Cookies

Our website uses cookies to understand how visitors use our site. These are analytics cookies (such as Google Analytics) that help us improve the site experience. No personal identifying information is passed to these tools.

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the site.

6. Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, or as required by law. Enquiry data is typically retained for 12 months unless it progresses into a client relationship, in which case it is retained for the duration of the relationship plus 6 years for legal compliance.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (where no legal obligation requires retention)
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email enquiry@gritnations.co.uk. We will respond within 30 days.

8. Third Parties

We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services. These parties are contractually required to handle your data in accordance with UK GDPR. Current data processors include:

• Google Analytics — website usage analytics
• HubSpot — contact and lead management (data may be stored on servers within the EU/EEA)

We do not authorise any third party to use your personal data for their own purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website. The "last updated" date at the top of this page indicates when it was most recently revised.

10. Contact & Complaints

For any data privacy questions, contact us at enquiry@gritnations.co.uk.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.